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Legends of the East by Rail: Bangkok to Singapore & Bali

Bangkok 4 nights, Kuala Lumpur 2 nights, Singapore 2 nights, Bali 4 nights
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At a Glance

Savor three distinct flavors of Asia as you travel from Bangkok to Singapore on the Eastern & Oriental Express, experiencing the lush, pastoral countryside of Thailand and Malaysia along the way. Continue to Bali, replete with stunning rice terraces, pristine beaches and exotic temples.
  • Encounter the spirit of Asia as you journey from the vibrant, modern cities of Bangkok and Singapore, to the enchanted island of Bali
  • Embrace the sophistication of travel by rail on a three-night journey from Bangkok to Singapore aboard the Eastern & Oriental Express
  • Take in the soaring skyscrapers, luxury boutiques and neon nightlife of Bangkok and Singapore
  • Discover the exquisite beauty of ox-tilled earth and floating lotus flower farms on your journey through rural Thailand and Malaysia
  • Experience the rich and intriguing culture of Bali as you visit exotic temples, and travel through diverse landscapes of scenic rice paddies and sun-soaked beaches
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Important Notes

  • Vehicle provided is based on the number of people travelling. Extra charges will be applicable if additional vehicles (or vehicle with bigger capacity) are required due to travellers carrying extra or oversized luggage.
  • If the stay is outside city area, there will be extra charges applicable for both private and shared transfers. These charges have to be paid directly before boarding the vehicle.
  • Private Transfers doesn't imply that the Vehicle is on Disposal. The vehicle will only pick you and drop you at the attraction at specified timings. Maximum waiting time in private tours/transfers is 15 minutes from the time of pickup. If you are not found at the pickup point within time, it will be considered a No Show.
  • Seat in coach (SIC) transfers implies that transfers will be in a shared bus which will have other co-passengers. You are requested to be at the place of pick up / hotel lobby at least 5 minutes before pickup time. Sometime you may have to wait for a period of about 30-45 minutes depending upon traffic, location of the hotel on the route and picking up of other guests.
  • Maximum waiting time in shared (SIC) pickups is 5 minutes. The guide/driver will look for you in the lobby, concierge area or call the hotel room. If no answer is received from room, the guide/driver will leave after waiting for 5 minutes and it will be considered a No Show.
  • The pickup timings for shared (SIC) transfers are subject to change (prepone or postpone) based on your hotel location and the route of the pickup vehicle. Any change will be intimated by message on support channel
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  • Starting May 1st, 2025, all travelers entering Thailand must complete the Thailand Digital Arrival Card online before their arrival. Additionally, they must register within 3 days before arrival. https://tdac.immigration.go.th/arrival-card/#/home
  • If you are traveling from Singapore to Kuala Lumpur or vice versa by Coach, please note that the journey may take 6-7 hours and coaches can be delayed if there is rush at immigration.
  • From January 1, 2023, a tourism tax of RM 10 per room per night will be charged by hotels in Malaysia which has to be paid to the hotels directly at the time of check-in
  • Private Transfers doesn't imply that the Vehicle is on Disposal. The vehicle will only pick you and drop you at the attraction at specified timings. Maximum waiting time in private tours/transfers is 30 minutes from the time of pickup. If you are not found at the pickup point within time, it will be considered a No Show.
  • Malaysia digital arrival card - Reminder to fill the Pre-Arrival form before your travel to Malaysia https://imigresen-online.imi.gov.my/mdac/main
  • The pickup timings for shared (SIC) transfers are subject to change (prepone or postpone) based on your hotel location and the route of the pickup vehicle. Any change will be intimated by message on our support channel.
  • For pickup and drop to residential area, pickup can only be done in private vehicle and there will be extra surcharge applicable payable directly at the time of pickup.
  • Any one above the age of 12 years has to be doubly vaccinated using WHO approved vaccines to enter Singapore. If you have a child who is above 12 years at the time of travel, please ensure they are double vaccinated, or else they will be required to quarantine for 7 days upon arrival in Singapore.
  • For fully vaccinated travelers, you need to complete your SG Arrival Card (SGAC) up to 3 days before arrival. Upon the completion of your SGAC submission, you will receive an email acknowledgement which you can present for smoother pre-boarding and immigration checks.
  • Drivers in Bali can only speak manageable English and provide basic information about places in tour. If you need a proper guide who can accompany you during tours and provide detailed information, then a licensed guide can be provided at extra cost.
  • Once the trip has started, the schedules for drivers and sightseeing activities are already set and cannot be changed. We will do our best to accommodate any adjustments if possible. However, please understand that if we are unable to make any changes, no refunds will be provided in case of cancellation. Thank you for your understanding.
  • Any changes communicated directly to the driver will not be honored. All requests for changes must be made through support channel during the trip.
  • Please note that drivers will not contact guests directly through mobile phone or room numbers due to potential language barriers. All coordination will be handled through support channel. Guests are kindly asked to be punctual at the hotel lobby for pick-up to prevent any delays or the need for alternative transportation, which would be at their own expense.
  • Standard check-in time in Singapore is 2 pm and some hotel may have check-in time of 3 pm as well. You may need to wait if you reach early as early check-in is not guaranteed.
  • You will need to be ready on time mentioned in the itinerary when the pickup of tour starts. Drivers may not wait if there is any delay.
  • There are no guides provided during sightseeing tours. You will be only dropped and picked up and you will need to explore attractions on your own.
  • Room sizes in 3 Star and some 4 Star Hotels in Singapore are small Boss Hotel (150 sqft), V Hotel Lavender (150 sq ft), J8 Hotel (150 sq ft), Ibis Novena (190 sq ft), Parc Sovereign Tyrwhytt (200 sq ft) and Aqueen Lavender (130 sq ft). Upgrade to good 4 star hotels to get larger rooms.
  • All tours and transfers are on SIC (Seat in Coach basis) unless converted to Private. Tours may include multiple pickup points (4-5 hotels) for other passengers.
  • Please note that drivers will not contact guests directly through mobile phone or room numbers due to potential language barriers. All coordination will be handled through support channcel. Guests are kindly asked to be punctual at the hotel lobby for pick-up to prevent any delays or the need for alternative transportation, which would be at their own expense.
  • Vehicle provided is based on the number of people travelling. Extra charges will be applicable if additional vehicles (or vehicle with bigger capacity) are required due to travellers carrying extra or oversized luggage.
  • If the stay is outside city area or at a residential area, there will be extra charges applicable for both private and shared transfers. These charges have to be paid directly before boarding the vehicle.
  • Seat in coach (SIC) transfers implies that transfers will be in a shared bus which will have other co-passengers. You are requested to be at the place of pick up / hotel lobby at least 5 minutes before pickup time. Sometime you may have to wait for a period of about 30-45 minutes depending upon traffic, location of the hotel on the route and picking up of other guests.
  • For any change in pickup timing of private tours/transfers, request has to be made at least 24 hours in advance in the Telegram app. Any request for last minute changes would not be considered.
  • You are required to fill Customs Declaration online before arrival at Bali. The Bali Customs Declaration Form can be downloaded from the Indonesian customs website or obtained at the airport upon arrival. This is the official link for the form of ECD (Electronic Customs Declaration): https://ecd.beacukai.go.id/
  • As with any tropical destination, expect bugs in Bali. Mosquitoes are the most common ones, and repellants are usually easily available, and suggested for travel.
  • Snakes could be a common occurrence in Hotels in Ubud Area. Suggested not to walk barefoot through garden areas of the hotel after dark. Check with hotel reception on dos and donts for the specific property
  • Visitors from the US and Canada in possession of a passport with at least 6 months’ validity from date of return and one blank visa page, can purchase a Visa on Arrival, at a cost of 35USD locally. Stays of up to 30 days are allowed. Travelers are also required to pay a 10USD Tourism Levy each time they enter Bali. If preferred, both Visa on Arrival and Tourism Levy can be paid online prior to departure at these links: https://visa-online.imigrasi.go.id/ https://lovebali.baliprov.go.id/
  • U.S. citizens carrying a tourist passport and in possession of an onward or return airline ticket do not require a visa to enter Thailand. The passport must have at least six months’ validity remaining. Upon entry, Thai immigration officials will place an immigration stamp in the passport permitting a 30-day stay in Thailand if arriving by air, or a 15-day stay if arriving by land. This is subject to change without notice. People of other nationalities must inform your travel agent, who will advise on your requirements.
  • US nationals are eligible for a complimentary visa on arrival. You will be required to have a passport valid for at least 6 months from date of return and at least 2 blank visa pages.

Terms and Conditions

  • A deposit for a booking constitutes a traveler's acceptance of these Terms & Conditions linked below. https://travelanswersgroup.com/terms-and-conditions

Our Scope of Services

  • We are holiday organizers only. We inspect and select the services to be provided to you. However, we do not own, operate or control any airline, shipping company, coach or coach company, hotel, transport, restaurant, kitchen caravan or any other facility or provider etc. that is engaged to provide you services during the course of your tour. Therefore, please carefully note that:
  • You will need to adhere to the conditions, rules and regulations of each service provider. For instance, you will need to check the baggage rules of the airline, you will need to check the hotel rules to check what the mealtimes are, at which you should make yourself available. The company is not responsible / liable for the consequences if you breach such rules and regulations.
  • If you cause any injury or damage affecting the service provider, then you may be liable to the service provider and if the service provider recovers any monies from us for such injury or damages, we shall separately charge you for the same.
  • We cannot be held responsible / liable for any delay, deficiency, injury, death, loss or damage etc. occasioned due to act or default of such service providers, their employees or agents.

Hotel Cancellation Policy

  • Hotel cancellation will be as per the hotel cancellation policy. If the hotels are non-refundable, you will not get any refund for hotels in the event of cancellation.
  • Any transfers or activities included in the trip will be non-refundable if cancelled within 3 days of the travel start date, unless otherwise specified during the quotation stage in the "Points to Note" section. Some services handle different cancellation policies and they must be respected accordingly.
  • Entrance tickets of any kind are non-refundable from the moment of booking, unless specified otherwise
  • There will be also a service charge of 5% on total value in case of cancellation of Land and 5% on total value for any amendments.
  • Hotel room allocation will be subject to availability and will be on a first come first serve basis.
  • Any transfers or activities included in the trip will be non-refundable if cancelled within 3 days of the travel start date.

Payment Policies

  • ACCEPTANCE: A deposit for a booking constitutes Customer’s acceptance of these Terms & Conditions.
  • LAND DEPOSIT*:
  • Australia/New Zealand/Islands: $500/person
  • Africa/Asia/Multi-Country: 30% of booking
  • Group as defined below: $500/person
  • Bookings require a land deposit as noted above as well as full payment for air (if applicable) in order to hold reservations for land services. At the time of quoting, *the Customer will be notified if a larger deposit is required by a Service Provider. Deposits are disbursed to suppliers upon receipt and are 100% non-refundable. Travel Protection Insurance may cover deposits in most instances, and Travel Answers recommends Customers purchase Travel Protection.
  • GROUP RESERVATIONS: Groups are defined as reservations for 10 or more guests.
  • AIR PAYMENT: In addition to the land services deposit, airline reservations (where requested) must be paid for in full and ticketed to confirm space and guarantee airfare rate. Airfare payment due dates and ticketing due dates are separate, and in addition to the initial deposit and final payment for land services. Airline regulations require the full name, date of birth and gender for all passengers as appears on their passports. Customers must provide a copy of each passenger's passport photo page. A US$250 per ticket change fee, plus any applicable airline fees, will apply for incorrect information. Travel Answers advises the Customer as best practice to provide a copy of the detail page of their passport including their photo. Airfares are not guaranteed until full payment has been received and processed by Travel Answers. Airfares have different terms and conditions, and you will be advised of these at time of booking.
  • AIRLINE SEATS & ANCILLARY REQUESTS: Seats will be assigned at airport check-in at no charge. Check-in for international flights starts approximately 3 hours prior to departure and for domestic flights about 2 hours prior to departure. Most airlines charge an additional fee for seat requests ranging from $10 & up per flight. Travel Answers can help with pre-assigned chargeable seats or Customers may book direct via Airline’s website once tickets are issued. Seats, and other ancillary airline requests including meals, internet, or additional baggage charges can also be made directly with the airline. Airline ancillaries, pricing and schedules are in control of the carrier and subject change. We recommend you always check with the airline for the latest information.
  • ITINERARY CHANGES: Once a deposit has been received, a US$150 per booking change fee will apply. Other fees are at the discretion of the hotels, tour operators, rental car agencies and other Service Providers. Additional fees will be advised at the time of booking as applicable.
  • PAYMENT: Before final payment, you will receive a final invoice that has been updated to reflect any currency fluctuations, as well as additions or changes to the booking. Prices are not guaranteed until full payment has been made. In some cases, prices may be adjusted as described elsewhere in these Terms and Conditions.
  • FINAL PAYMENT: Final payment for all destinations, including individual and group bookings, is due 90 days prior to departure unless early booking discounts or advance purchase rules apply. Customers may pay in full at any time prior to departure. For reservations made within 90 days of departure, full and final payment is due at the time of booking. Failure to make final payment when due will result in the booking being automatically cancelled and the Customer will be responsible for the cancellation fees.
  • CANCELLATIONS: Cancellation fees may vary depending on the products booked. Cancellation fees are as follows:
  • INDIVIDUAL RESERVATION CANCELLATIONS:
  • 91 days or more prior to departure: loss of deposit
  • From 90 days prior to departure:: 100% of total booking cost
  • GROUP CANCELLATIONS:
  • 180 days or more prior to departure: loss of deposit
  • 91-179 days prior to departure: 50%
  • From 90 days prior to group departure: 100%
  • All cancellation fees are the sole responsibility of the Customer. Prior to final payment, there may be additional fees imposed by suppliers that will be indicated to the customer.
  • Final payments are disbursed to Service Providers upon receipt and are non-refundable under any circumstance. Travel insurance protection is recommended to cover cancellation due to unforeseen circumstances.
  • AIR CANCELLATION/CHANGE PENALTIES: Airline tickets are non-refundable once issued. Changes may be made depending on the fare purchased, but fees will apply. Any fees will be advised when the changes are requested and can vary by Airline. It is the passenger's responsibility to provide Travel Answers with the correct passport name for airline tickets. Some fares may permit changes yet levy change fees, penalties, and possible additional fare collection. In addition to these fees, Travel Answers reserves the right to assess a US$250 ticket re-issue for changes such as, but not limited to, name change, date or flight change and cancellation.
  • RAIL: Rail pricing is subject to change until ticketed and all rail is non-refundable once the ticket is issued. Cancellation policies vary by company and may have fees in addition to those charged by Travel Answers.
  • TRAVEL PROTECTION: We recommend that you purchase a travel protection plan to help protect you and your travel investment against the unexpected. Unforeseen events such as flight delays, baggage loss or even a sudden sickness or injury could impact your travel plans. While there are many such products, for your convenience, we offer a Travel Protection Plan provided by United States Fire Insurance Company and administered by Trip Mate, Inc; in UT and CA DBA Trip Mate Insurance. To review full plan details online, go to: https://www.tripmate.com/wpUF3530G There are certain restrictions, exclusions and limitations that apply to all insurance coverages. Plan benefits, limits and provisions may vary by state/jurisdiction and not all coverage is available in all states/jurisdictions. The cost of the TripMate policy is for the Travel Protection Plan, which includes insurance benefits underwritten by United States Fire Insurance Company, as well as non-insurance assistance services provided by Generali Global Assistance and FootprintID®.
  • PRICES: Travel Answers quotes prices in US currency based on the exchange rates for the respective foreign currency as of the date of the quote. Customer's exchange rate is only guaranteed when full payment is made, unless otherwise noted on Customer's itinerary. Any price that Travel Answers quotes is subject to change without notice until full payment is made.
  • CHILDREN: Please note that some travel products do not allow children below a certain age. If Customer plans to travel with children, Customer must notify Travel Answers when booking and provide a clear copy of the passport photo page for each traveling child so Travel Answers can verify ages.

Amendment of Booking by Guest

  • If you wish to amend or change your booking, you have to communicate your request to us in writing to tagdirect@travelanswersgroup.com. Such requests for change or amendment will be accepted subject to availability. Please note that the amended or changed booking will be regarded as a new booking. In case the amendment is carried out within the cancellation period, then a cancellation charge shall apply as if a cancellation was made on the date the request for amendment or change is made. Please note the cancellation charges will be as per the airline and hotel policies.
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